Excellent Customer Service
We at Heartland are proud of our track record of consistently operating in a manner that serves the housing and social needs of our residents, as well as ensuring the economic success of the development of our partners. We are consistently training and learning on how we can improve our service processes in order to meet the satisfaction of each customer. We reward any staff member who goes beyond the expectations of our customer service standards.
Corporate Social Responsibility
Heartland strongly believes in creating value in investment acquisitions without sacrificing corporate social responsibility. We encourage our employees and residents to participate in “green” initiatives in order to conserve energy, reduce waste, and recycle. In addition to Heartland’s “green” outlook, our president, H. William Walter is a dedicated member of the National Parks Conservation Association. Walter supports NPCA’s mission to protect and enhance America’s national parks for present and future generations to come.